AI refund & complaint assistant
Turn rejected complaints into stronger claims.
Upload your bill and explain the problem. BillBack prepares the complaint, maps the next grievance step, and keeps your refund chase moving.
Basic complaint generation is free. No recovery is guaranteed.
What to expect
Clear before clever
You review the complaint before anything is sent.
Honest about outcomes
We never promise a refund or invent compensation.
Your evidence stays central
Every claim begins with the documents and facts you provide.
From receipt to resolution
The paperwork fight, organized.
BillBack turns scattered evidence and frustrating support replies into a practical, trackable complaint process.
The useful metric
₹ spent → ₹ recovered
Track the cost of assistance against money actually returned in eligible cases.
- 01
Upload the proof
Add a bill, order confirmation, receipt, or screenshot and briefly explain what went wrong.
- 02
Build the right complaint
BillBack structures the facts, identifies an appropriate grievance route, and drafts a clear complaint.
- 03
Track every deadline
Keep responses, follow-ups, and escalation dates together instead of chasing scattered emails and tickets.
- 04
Escalate when needed
Eligible assisted cases can move beyond the first rejection through supported escalation channels.
Pricing
Start free. Pay for hands-on help.
Choose the level of support your complaint needs. Eligibility and any success fee are confirmed upfront.
SELF-SERVE
Complaint Draft
Free
For getting a clear first complaint out quickly.
- Issue summary from your evidence
- Structured complaint draft
- Suggested next step
ASSISTED
Follow-up & Escalation
₹99–₹299
For claims that need deadline tracking, stronger follow-ups, or escalation guidance through supported channels.
Eligible recoveries: 5–15% success fee
Only where disclosed and accepted before assisted recovery begins.
Questions, answered
Before you upload a bill
Your money is worth the follow-up
Upload it. BillBack the paperwork.
Bring the bill, the screenshot, and the story. Leave with a complaint you can actually act on.